Service Features
Important for our clients is also a well structured customer service department as a contact for advice and repair-service
You may reach our service team at:
+43 (0) 6278 8192 53
Our Service Features
Function test
- Visual check
- Function tests
- Error analysis
- Repair report of the detected errors

Quotation of the repair-costs
- By dint of a detailed quotation

Repair
- Function check
- Error analysis
- Cleaning
- Repair: mechanical and electrical
- Final check-up of the function

Repair report
- Preparation of a report of the detected errors and the performanced repairs

Replacement devices
- You get immediately and free a functionally equivalent replacement device to prevent a longer machine standstill
- After receiving the repaired device you send the replacement unit back to us
- The costs relate only to the repair of your device

Spare parts
- Our service depot offers all the spare parts for current and older products (up to 20 years)

Trainings
- We also offer trainings on request